YourRegion Account Deletion

Developer: YourRegion · Effective: May 1, 2026

If you want to delete your account in the YourRegion mobile application and the personal data associated with it, you can do so in two ways.

Option 1: Delete from inside the app

Open the YourRegion app on your device.
Swipe left from the home screen → the Account screen.
Tap Edit profile.
Scroll to the Account deletion section.
Tap Delete account.
Enter your current password to confirm and tap Delete.

Deletion takes effect immediately. You will be signed out, and signing in with the same credentials will no longer work.

Option 2: Request deletion by email

If you don't have access to the app:

Send an email to info@yourregion.tech with the subject "Account deletion request", including:

the email address of the account to be deleted;
(optional) the reason for the request.

We process such requests within 30 days at the latest (typically 1–3 business days).

What data is deleted

After your account is deleted, your personal identifiers are irreversibly removed or anonymised:

email address;
first and last name;
phone number (if provided);
profile photo (avatar);
password hash;
push tokens and device identifiers (notification delivery stops);
activity-feed subscriptions and other personal preferences.

What data may be retained longer

Some types of content you created are retained in anonymised form (with no link to your identity) to preserve the integrity of administrative processes and statistics:

appeals submitted to municipal services (will be shown as "Deleted user");
survey responses;
files and photos attached to appeals.

Backups containing your data are purged or overwritten according to the backup rotation cycle — typically within 30 days after deletion.

Account recovery

Deletion is irreversible. Once confirmed, the account cannot be restored or the deletion undone. You can always create a new account with the same email address after deleting the previous one.

Questions

For any questions regarding account deletion or personal data protection, contact: info@yourregion.tech.

Full Privacy Policy: privacy-en.html.